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IT Apprentice

MAKEHAPPEN GROUP LIMITED
Pay: £9,360.00
Location: Yorkshire Leeds United Kingdom
Category: Entry Level
Available from: Aug 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03084858
2019-07-19 2019-08-30

Job Description

Duties to include:




  • Developing back and front-end tools

  • Providing Helpdesk support to internal colleagues

  • Using a ticket system and sticking to SLA’s

  • VOIP Telephony installation and maintenance

  • Network maintenance, upgrades and repairs when needed using hardware and software tools

  • Working on cabling tasks ensuring H&S policies are adhered to

  • Perform regular diagnostic work on the company network using tools provided


Personal Qualities :

  • A strong interest in IT

  • Willing to ask for help, when needed

  • Proactive and willing to learn on apprenticeship and the job

  • Helpful and friendly nature



Skills Required :

  • Some basic IT knowledge of components, any network or cable knowledge is a bonus

  • Good communication skills

  • Confident telephone manner and customer-facing skills

  • Someone who is learning to drive would be a benefit but not essential 



Future Prospects :

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.


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