Job Description
Junior Consultant SaaS
Based in the City, my client is professional services SaaS developer and consultancy. They provide data and business intelligence management software for global corporate clients within retail, property, construction, IT, legal, H&S, compliance.
Great business, decent salaries, decent benefits and top class offices in the city.. Easily accessible from most tube lines and most rail services.
This role has been the foundation for several employees to move internally into Project Management, Programme management, Product Management and Service Developement, SaaS consultancy and Service delivery.. Great prospects
Training and development : Whilst my client is happy to be flexible and will provide extensive product training and provide you with all the all the technical skills required to deliver a first class service to your clients.. , there are some technical skills that need to be in place.. Experience of some form of low level SQL, something that the training and product knowledge can be built upon, some entry level coding experience such as Java, HTML, perhaps some R, Stat, Tableau.. Something that the training can cling to and make sense
The role will be based in their London offices with travel to client sites. As an account manager you'll be working with clients and managing client projects and programmes. You'll be part of a team that will deliver and implement client services, provide technical project support, help client extract maximum value from their services and be the internal client champion. A typical day might look like this:
- Working with client teams, providing product consultancy
- Managing customer expectations and ensuring service levels meet client needs
- Working with internal teams to solve client service issues
- Analysing performance data and creating client reports
- Providing guidance and product expertise to client pitches and pitch teams
Your mix of technical and soft skills will include :
- First class communication skills
- Ideally some client account management skills
- Ideally in a B2B environment
- Some low level technical skills such as SQL, Java, Tableau, so the training make sense
Interested Contact Trevor Jones Adtalent Digital Recruitment
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