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Customer Service and Retail Apprentice

North Yorkshire Timber
Pay: £156.00
Location: Tyne and Wear North Shields United Kingdom
Category: Entry Level
Available from: Jun 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E03017574
2019-06-11 2019-06-25

Job Description

Duties to include:




  • Serving on the trade counter to both trade and public customers

  • Answering the telephone and dealing with customer enquiries and questions

  • Developing the necessary product knowledge in order to advise customers of products and services provided by NYTimber

  • Supporting staff in the warehouse when required and dealing with customer orders according to their needs

  • Any other tasks deemed relevant to the role


Personal Qualities :

  • Approachable, warm and friendly

  • Presentable

  • High standard of personal hygiene

  • Willing to commit to the amount of study included in the qualification



Skills Required :

  • Organised

  • Personable and professional

  • Excellent communication skills

  • Good IT skills

  • To be adaptable and willing to embrace change

  • An awareness of confidentiality and safeguarding



Future Prospects :

NYTimber have a history of retaining successful apprentices.



There is also room to progress onto an Advanced Level apprenticeship.


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