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Retail Advisor, 30hrs, Falkirk

O2 logo
Pay: pro rata
Job Type: Sales/Retail
Location: Falkirk FALKIRK, GB United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor , Daytime Work
Job reference: E03016970
Retail 2019-06-10 2019-07-03

Job Description

We are O2, the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. We put our 25 million UK customers at the heart of everything we do, so we can use our technology to connect them to the experiences they live for.

And just like our customers, we open up exciting possibilities for our employees too.Great benefits. Generous rewards. High-quality training. Ongoing career development. These are just some of the reasons to join us.

Were always on the lookout for great talent, and were all about inclusivity. We want to be a true reflection of our customers and their communities, to help us make the best decisions. Thats why everybodys welcome at O2 its time to get everyone in the room.

O2 & Telefonica:

O2 is the commercial brand of Telefónica UK Limited, a leading digital communications company owned by Telefónica S.A.  With over 25 million customers across the UK, O2 is one of the world’s most innovative companies putting our customers at the heart of everything we do.

 

We are much more than just a network.  We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them. 

 

With over 450 stores across the UK, our retail team is at the forefront of offering our customers more.  And you can be part of it.

 

We are always on the lookout for great talent.   Just like our customers, we offer our employees more.  From a choice of benefits, rewards, training and ongoing career development there are many reasons to join O2.  


Your role

 

Your role as a Full time/Part time Advisor is to be a high performing, self -motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets.

 

As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count.


Responsibilities

 

The main responsibilities of the role are:

 

    Being passionate about O2s products, services and brand and understanding what we offer as a businessBecoming an expert in all things O2Working to and following our LEAP framework to make sure you are delivering a great personalised experience in storeDelivering store targets – Building a rapport with every customer to create personalised recommendations that can enhance their digital lives and share our Why O2 messageBeing aware of your own performance and the team performance and how you can contribute to O2’s successUsing in store systems and working compliantly and adhering to O2 policies and processesTaking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and O2 Campus Supporting the Store Leadership team to open and close the StoreWorking with your team to take ownership of the store appearance.  Taking pride in where you workPeer to peer coaching to really share best practice to help others
 

 

 

 

 

 

 

 

 

Skills and Experience Needed

 

What we look for:

    Someone who enjoys making conversations and loves to leave a lasting impression on our customers, making our customers love O2The ability to build trusting relationshipsSomeone who is excited by working to targets, deadlines and achieving great resultsSomeone with an outgoing personality who gets enjoyment from being part of a dynamic team Someone who has an interest in technology and mobiles and keen to improve that knowledgeSomebody who has the ability to adapt easily to change positively
 

What we will give you:

    £9.13 per hourSuperb accreditation programme with ability to earn up to £10.27 per hourBonus23 holiday allowance (increasing after successful probationary period)Fantastic induction programmeLearning and Development supportFlexible benefits to suit you
 

Additional Information

Hours: 30hrs (Full flexibility required)

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