employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

Customer Services Associate Apprenticeship

DANDARA LIVING MANAGEMENT LIMITED
Pay: £10,000.00
Location: Yorkshire Leeds United Kingdom
Category: Entry Level
Available from: Aug 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02977920
2019-05-20 2019-08-01

Job Description

Customer Support Associate will be in a concierge-like role with 1 other person




  • First points of contact with Dandara Living the highest level of customer service and professionalism is expected 

  • Ensuring applicants provide all company and legally required paperwork including Right to Rent and KYC Identification prior to move in 

  • Deal with incoming and outgoing post and parcels 

  • Dealing with residents and guest enquiries 

  • Booking in and conducting of apartment viewings and providing feedback to the Leasing Team

  • Booking and managing of resident amenity spaces 

  • Conduct move in appointments, inventories and meter readings 

  • Assist in the compilation of inventories 

  • Carry out mid-term inspection 

  • Logging maintenance issues 

  • Issuing of keys on move in and key replacements 

  • Keeping the resident amenity spaces tidy and presentable 

  • Dealing with vehicle parking and keeping accurate records 

  • Assist in updating site wide communications/Residents Portal as required 

  • Assisting on open days and residential events 

  • Carry out security walks as and when required 

  • Cover another shift pattern with the team as and when required 

  • Updating inventory feedback and actioning any point raised 

  • Ensuring maintenance issues are prioritised and closed in a timely manner 


Personal Qualities :

  • Ability to work under pressure

  • Team player



Skills Required :

  • Friendly

  • Polite

  • Conscientious

  • Punctual

  • Proactive attitude

  • Attention to detail

  • Willingness to learn new skills

  • Smart

  • Hard working



Future Prospects :

Hopefully this person will go onto Year 2 - Housing and Property Management - Level 3 and may go on to work within the service delivery or maintenance area of Dandara.


Apply Now

Enter your email address and we'll email you jobs like this!