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Retail Advisor, 38hrs, London - Victoria Street

O2 logo
Pay: pro rata
Job Type: Sales/Retail
Location: London LONDON, GB United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor , Daytime Work
Job reference: E02950350
Retail 2019-05-01 2019-06-06

Job Description

O2 & Telefonica:

O2 is the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. With over 25 million customers across the UK, O2 is one of the world`s most innovative companies putting our customers at the heart of everything we do.

We are much more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them.

With over 450 stores across the UK, our retail team is at the forefront of offering our customers more. And you can be part of it.

We are always on the lookout for great talent. Just like our customers, we offer our employees more. From a choice of benefits, rewards, training and ongoing career development there are many reasons to join O2.

Your role:

Your role as a Full time/Part time Advisor is to be a high performing, self -motivated and engaged team member who is really clear on what great in-store performance and customer service looks like.

As part of a leading brand we offer a differential customer experience. You will do this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count.

Responsibilities:

The main responsibilities of the role are:

    Being passionate about O2`s products, services and propositions and understanding what we offer as a business. Becoming an expert in all things O2Working to and following our customer excellence framework to make sure you are delivering a great personalised customer service/experience in storeWorking to store targets - selling and discussing products, services and propositions that meet the customer needs in an enthusiastic and knowledgeable wayBeing aware of your own performance and the team performance and how it contributes to O2`s successUsing in store systems and working to processes. Taking ownership of what you do and making sure the Store operates effectively and within complianceTaking ownership for your development with support from your Store Leader, Territory Trainers and our Academy and Learning ZoneSupporting the Store Leadership team to open and close the StoreWorking with your team to take ownership of the store appearance. Taking pride in where you work

Skills and Experience Needed

What we look for:

    Someone who can have great conversations easily with our customers and who loves to provide a personalised experience. Making our customers love O2.The ability to build trusting relationshipsSomeone who is driven to work to targets and deadlines and achieve great resultsSomeone with an outgoing personality who gets along with othersA great team playerSomeone who has an interest in technology and mobiles

What we will give you:

    9.13 per hourSuperb accreditation programme with ability to earn up to 10.27Travel allowance 2,800 pro rataBonus23 holiday allowanceFantastic induction programmeLearning and Development supportFlexible benefits to suit you

Additional Information

Hours:38hrs (Full flexibility required)

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