Job Description
We are looking for an Apprentice Data Transfer Administrator to assist the Lead Data Migration Technician with delivery of data migration services and processes, while working towards their Level 3 Business Admin qualification.
Duties will include:
- Delivery of Data Migration services including analysis, consultancy and manipulation of data where required
- Ensuring delivery of Data Migration services to a high quality and integrity
- Constant review and improvements of processes, resources and services in relation to customer delivery
- Creation and maintenance of documentation for internal and external customers
- Build and maintain professional and successful relationships with internal and external stakeholders
- Problem solving and resolution of issues and queries raised in relation to Data Migration services and processes
Personal Qualities :
- Forward thinking, pro-active and creative
- Able to demonstrate good interpersonal and communication skills with both internal and external customers
- Able to consistently work to a high level of accuracy
- Able to solve problems and think logically
- Able to work under pressure, satisfying internal/external demands and meeting agreed deadlines
- Methodical, disciplined and innovative in approach to development tasks
- Able to raise, monitor and resolve project or development issues
Skills Required :
- Attention to detail
- Ability to understand, follow and challenge processes to ensure the customers’ requirements are met
- Good problem solver with a drive to achieve customer satisfaction in all deliveries
- Good customer relationship and negotiation skills
- Good verbal and written communication skills
- Understanding of Insurance Industry (advantageous)
Future Prospects :
Possible permanent position on completion of apprenticeship.
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