Job Description
Tasks & Responsibilities
- All aspects of Client liaison, including speakers, sponsors and delegates. Ensuring our clients have the premium event experience, through seamless customer service
- Assist in preparation, management and reconciliation of event budgets by collecting, checking data and paying invoices
- Constantly striving for the best costs, and always have negotiation forefront of the mind
- Liaison with external and internal suppliers such as procurement, venue, A/V and printers
- Production of event materials along with the Operations Manager
- Travel to international events to run these onsite as part of the operations team
- Fulfilment of deliverables associated with the sponsorship packages & deliveries top level client service
- Understanding the operations role in enhancing the event client experience, bringing ideas to the table in order to deliver and achieve these enhancements
- Keeping a keen eye on the Health & Safety of our event, making sure venues and exhibitions are following the internal and wider UK and worldwide Health & safety policies
- Collage information on the event specifications to help build the RFI documents to research for event venues
Personal Qualities :
- “Can do” attitude to take ownership of plans
- Quick learner, able to adapt in a dynamic environment
- Ability to work as port of a team but also on own initiative
- Forward thinking, flexible and able to trouble shoot
- Enthusiastic, good humoured, positive attitude
- Good interpersonal skills
- Good written and verbal communication skills
- Inquisitive constantly looking for the upside and ways of making things better
- Ideas generated, able to bring ideas to the table with confidence and deliver them through
- Someone who is happy getting their hands dirty and takes time to listen to our customers always looking to exceed expectations
Skills Required :
- Confident communications skills
- Work accurately with consistent attention to details
- Proficient in word, excel and Power Point
- Naturally organised, with the ability to manage multiple projects at one time
- Develop effective relationship with internal and external clients and know the importance of customer focus
- Commercially aware, knowing the importance of accurate event budgeting
Future Prospects :
Upon successful completion of the Apprenticeship, the Learner could progress into the following roles:
- Events and Activities Planner
- Events Co-Ordinator
- Events Manager
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