Job Description
Based in one of our Service Centres, working on the Hire Desk, you will work towards a customer service apprenticeship qualification. You will learn to:
- Work on the hire desk delivering excellent customer service
- Provide advice and guidance to customers to help them hire the correct equipment
- Build effective customer relationships and resolve customer issues promptly and satisfactorily
- Promote a range of ancillary services and benefits to customer
Benefits:
As well as being part of an award winning apprenticeship team, you will receive:
- Starting salary of £10,500
- Annual salary increase during apprenticeship programme
- 23 days holiday plus bank holidays
- Annual Incentives
Applicants will be required to go through an Assessment Interview with Vision Apprentices as part of the screening process. This will be conducted by telephone.
The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date.
Personal Qualities :
- Time management and organisational skills
- Ability to work as part of a team
- Attention to detail
- Smart professional appearance
- Self-motivated & reliable
Skills Required :
- Confidence with meeting/speaking to new people and conversing with ease
- Genuine interest in the sector
- Ability to plan and think ahead
- Ability to work with processes and procedures in mind at all times
- Ability to work with technology
Future Prospects :
Vision Business has strong employer links within the sector and we encourage all our employers to consider further opportunities, this may include progression onto an advanced/higher apprenticeship or full time employment.
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