Job Description
The TPS network is an industry first, designed from the ground up to meet the needs of today's trade customer. No other motor manufacturer in the world has made such a massive commitment to the trade.
You will be a professional and friendly individual that can accurately identify customer parts requirements and then process the order in a prompt and courteous manner in a busy environment
Sales ability, customer care and a confident phone manner are imperative to carry out this role to the high standards required. You should also have the ability to develop and maintain excellent relations with customers by not only meeting but exceeding their expectations will play a crucial part in helping us drive our business forward.
As a Parts Sales Executive, your Key Objectives will be:
- Accurately identify customer parts requirements
- Maintain parts stock and stock records
- Process parts orders efficiently
- Ensure the highest level of customer satisfaction
- Contribute to departmental compliance with company policies and industry guidelines
Personal Qualities :
You must have a genuine interest working in the automotive sector and be committed to the two year apprenticeship programme. You must be willing to learn in a active ,customer facing environment and will need to be confident with your IT skills.
Skills Required :
Your list of skills & abilities should include
- Confident in dealing with customers face to face
- Good at rapport and relationship building
- High attention to detail
- Professional telephone manner
- Caring and willing to help
- Customer focussed
- Confident in selling
- Outgoing and friendly
- High literacy and numeracy skills
- Enjoys a busy environment
Future Prospects :
Possibility of full time career/further training
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