Job Description
Duties include, but are not limited to;
- Typing up quotations based on Engineers' reports
- Use of the company's BigChange IT system to provide office support to Engineers, adding notes to progress jobs
- Scheduling jobs for customers
- Researching products and supplier prices
- Answering the telephone and liaising with Engineers and Customers in a confident manner
- Dealing with customers to resolve issues and deliver helpful customer service at all times
- Basic administration duties
Personal Qualities :
- Proactive and organised
- Ability to multi-task
- Team player
- A positive outlook
Skills Required :
- Excellent communication skills
- Strong IT skills, e.g. Word, Excel and Outlook
- Accurate typing skills
- Confident and friendly telephone manner
Future Prospects :
A J Drains would look to progress the successful candidate on to typing up CCTV surveys and growing with the company.
A J Drains will seek to develop your knowledge of their services as well as product and systems knowledge. The employer is also open to any additional training interests the successful candidate may have, and seeing if they can support those training interests.
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