Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
An apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice’s role will include the following:
- Dealing with customers, both face-to-face and by telephone
- Process and solve customer service complaints
- Look to promote continuous improvement in customer service
Personal Qualities :
A keen interest in the vehicle industry with good communication skills both written and verbal.
The Apprentice must be hard working and motivated.
Skills Required :
No skills required as full training will be provided.
Future Prospects :
A full time career within the automotive industry with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have such as progressing through the dealership.