Job Description
Main tasks and responsibilities:
- Supervise the pool in accordance with IQL standards and site NOP and EAP
- Proactively direct pool users’ behaviour where necessary
- Carry out minor repairs and remedial work to equipment as and when necessary, undertaking regular inspections and reporting any faults or defects
- Undertake cleaning duties, as appropriate
- Carry out pool testing and other health and safety checks as directed by Centre management, passing results immediately to the appropriate person and escalating potential issues promptly
- Assist with daily operations ensuring effective, accurate and timely set-ups and take-downs and changeovers
- Assist with the preparation of all areas for activities and special events as required.
- Assist with deliveries to the centre, storage and stock control
- Assist the members of the public in their use of the facilities, encouraging maximum usage
- Assist in the communication and promotion of the centre’s services.
- Establish and maintain excellent relationships with our customers and potential customers, handling and escalating complaints where appropriate.
- Adhere to the Equality and Diversity Policy, Health and Safety procedures, operating procedures, customer service standards and uniform policy at all times
- Maintain own mandatory qualifications, licensing and CPD/ training requirements.
Personal Qualities :
- Vigilant
- Conscientious
Skills Required :
Understanding of relevant health and safety legislation
- Excellent communication skills, including the ability to appropriately correct behaviour of pool users where necessary
- Good numerical and written skills
- Good standard of physical fitness
- Ability to work flexibly to meet the needs of the customers
Future Prospects :
What this will lead to Potential to move onto a leisure professional Apprenticeship or into employment, after your Traineeship has been completed. The leisure professional apprenticeship will include train you to be a multi skilled professional and become qualified in- Gym, lifeguarding, selective classes, sales and much more. A job interview is guaranteed. After successful completion of the Traineeship course, you will receive a certificate of completion and a letter of reference as a minimum, to support future job applications
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