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Insurance Administration Apprentice - EGH

KNIGHTS GROUP
Pay: £148.00
Location: Surrey Egham United Kingdom
Category: Entry Level
Available from: Feb 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02754748
2018-12-14 2019-01-31

Job Description

To learn the technical aspects of general insurance and to learn how to provide an excellent administration service to clients as an Insurance Administration Apprentice.



Roles and responsibilities:




  • To learn how to deal with incoming post

  • To learn how to deal with outgoing post and to take responsibility for this

  • Filing

  • To learn how to deal with the office diary, and how to take responsibility for ensuring that general diary lists are kept up to date

  • To organise and keep your own work area tidy

  • To answer telephone calls within three rings and learn how to deal with client queries/requests politely and efficiently within your capabilities. Seek assistance from, or refer client to, other members of staff where necessary

  • To learn how to deal with customer queries/requests at the counter, as above

  • To assist and learn how to handle the renewal of insurance policies


Personal Qualities :

  • Good attention to detail 

  • Willing to contribute ideas

  • Enthusiastic 

  • Energetic 

  • Good communicator 

  • Friendly manner

  • Confident

  • Highly organised

  • Professional

  • Reliable



Skills Required :

  • Organisation skills

  • Excellent customer services skills

  • Excellent telephone/communication skills

  • Good problem solving skills



Future Prospects :

For the right candidate on completion of this apprenticeship, there is a possibility that you may be invited to undertake further training to assist with your development in the role.


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