Job Description
The successful candidates will be friendly, caring, patient and understanding to the specific needs of our service users in their day to day care needs, whilst maintaining a happy and polite attitude.
Main Duties:
- The Company induction will give you the skills and knowledge to understand your role.
- You will provide personal care such as washing, bathing, dressing, feeding, toileting assistance to the service users and will undertake manual handling duties as required. (18+ Only)
- You will undertake practical duties where necessary including: cleaning, laundry and you will help to maintain the service users social and occupational skills, e.g. letter writing, serving meals, folding clothes and laying tables.
- You will undertake social and other duties, which include shopping, care of clothing, and assisting with family and social contacts.
- You will work with the Activities Co-ordinator to encourage the service users to take part in organised activities and one to one support.
- You will be guided by your Supervisor to undertake the key worker role, which involves building a special relationship with the service users and developing extended relationships with their families and friends.
- You will access and update confidential records using a computer on a daily basis. You may also be required to use technology to support Customers in order to improve health and well-being in order to maintain contact with family and friends, e.g. Skype, YouTube, Internet, ect…
- You will maintain necessary records such as service users care plans, and contribute to reviews of customers’ needs as directed.
- You will attend meetings, training course and follow-up refresher courses as required.
- You will work in line with the policy on Infection Prevention and Control, according to your role.
Personal Qualities :
Knowledge:
- Have good interpersonal skills
- Have a caring approach
- Reliabiltiy
- Honesty and respect for confidentiality
- Clean and tidy appearance
- Approachable
- Sense of humour
Skills Required :
Skills / Abilities:
- Ability to remain calm under pressure
- Ability to manage your own time
- Ability to communicate clearly, to understand service users and make yourself clearly understood
- Listening skills
- Ability to work as part of a team
- Good IT skills and experience of using different forms of technology
Future Prospects :
Progression options include the possibility of an interview for permanent position within the company. Relevant level 5 apprenticeship/qualification.
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