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Team Leader - Waitrose

Waitrose (TMWT) logo
Pay: Competitive
Job Type: Bar/Catering/Hospitality
Location: Brighouse Hartshead Moor, GB, HD6 4JX United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E02745580
Catering/Hospitality/Leisure 2018-11-16 2018-11-27

Job Description

Waitrose. Hartshead Moor Services

Up to 19,000pa

Fantastic benefits & discounts, subsidised meals, free parking & great career opportunities

Cool head? Passionate about great service? Ready to inspire others? As a Welcome Break Service Leader, your job is to make sure every customer enjoys a great experience when they pull off the motorway for a break. Using our Famous Five Service model, youll lead and motivate Team Members to deliver superb customer service consistently round the clock.

OK, so its a lot to ask. But youll get bespoke training and support to develop your leadership skills and excel in your role. And if you do well, youll have the opportunity to progress into senior management roles.

Qualities we look for

To make it as a Service Leader, youll need to be:

  • A good leader and motivator who can inspire others
  • Fanatical about delivering exceptional customer service
  • Ready to roll your sleeves up and lead by example
  • Ambitious to progress in your career

Your experience

Youll already have experience of leading teams in a customer service environment, ideally in the retail or catering sector.

Key benefits for Service Leaders

  • 30 days holiday
  • Contributory pension (after 3 months)
  • Structured career path and bespoke training
  • Free on-site parking
  • On-shift meal allowance
  • Exclusive savings at well-known high street and online retailers

Due responsibilities within the role applicants will need to be 18 years of age or over. Please note internally we call this role a Service Leader.

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