Job Description
Candidate’s daily duties will involve:
- Advising your customers on vehicle needs, time for repair and booking loan vehicles
- Booking in vehicles – workshop loading and parts ordering
- Controlling and organising work for the workshop staff and parts department
- Preparing accurate invoices
- Customer vehicle handover – after the work is done you will have to explain work carried out and the costs involved
Personal Qualities :
- Motivated to offer excellent customer service
- Desire to work in a results-focused environment
- Take responsibility to keep your product knowledge up to date and relevant
- Flexibility to work within Retailer opening hours, including weekends
Skills Required :
- Excellent communication & listening skills
- Be well organised and able to process detailed information
- Comfortable with the use of up to date information technology
- The ability to work as part of a team, supporting a number of colleagues
Future Prospects :
Potential to secure a full time permanent position at the end of the Apprenticeship.
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