Job Description
The main responsibility of this role is to help the Project Manager to manage the translation and interpreting projects that arise on a day-to-day basis. The ideal candidate will have a strong interest in foreign languages and preferably hold either a GCSE or A level in a foreign language.
The following is a list of the tasks that will be required regularly. This is not exhaustive and you may be required to undertake other tasks as needed.
- Quote prices, delivery dates and times
- Manage relationships with clients
- Respond to clients’ enquiries by e-mail or phone with regard to potential new projects
- Receive and assess source files from the client
- Source and liaise with freelance translators
- Select translators for the work, based on academic qualifications and experience
- Confirm acceptance, schedule, payment rate and volume of translations with the client
- Liaise between translator and client with regard to any queries about the text to be translated
- Inform the client of any problems, delays etc
- Check the quality of the final files before return to clients (e.g. check for completeness and correct format)
- Return final files to client and complete all paperwork to show project completion
- Input project details using specialist project management software (Projetex) and update software as project progresses
- Check freelance invoices and enter details in Projetex
Personal Qualities :
- The successful candidate must have very strong communication and interpersonal skills, especially a good telephone manner.
- They must be a team player, and have a keen interest in foreign languages and cultures. It is also important that the candidate is flexible, willing to learn and has a good sense of humour.
- They must have a methodical and organised approach to their work. They must have good IT skills, especially confident in using Microsoft Office, and not be afraid to use new software.
Skills Required :
- IT skills, particularly with Microsoft Office and a good understanding of social media.
- Good time management skills and the ability to work well under pressure.
Future Prospects :
Possibility of progression and a long term career for the right candidate.
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