Job Description
This individual will be trained to support the facilities team and will gain experience in:
- Raising and closing maintenance job tickets
- Setting the priority for job tickets
- Allocating the job ticket to the appropriate person (internal) or supplier
- Liaising with Integral or other external suppliers to complete the job within Service Level Agreement commitments
- Using the Integral portal to follow up on progress
- Organising supplier Engineer visits including availability of rooms for the job date
- Preparing management statistics on performance of internal and external jobs
- Understanding the Mechanical and Electrical hourly rates and ensuring these are applied correctly to the jobs undertaken
- Reviewing the monthly unplanned maintenance charges
- Attending the monthly contract review meeting with Integral & Servest and learning how to construct the meeting minutes
- Participate in any process improvement projects (i.e. job ticket feedback analysis)
- Order low value items ensuring price competitiveness, timely delivery & good quality or product
- To produce letters, and update reports/spreadsheets as required
- To provide cover for Mini Bus bookings when the Premises Officer is unavailable
- To carry out other administrative duties as required
Tenders
- Participate in preparation of tender specifications
- Understand and participate in evaluating a tender
- Run at least one local tender for goods and services (under direction of Manager)
Systems
- Learn how to use Symmetry to place orders
General Accountabilities:
- To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults
- To participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the job description
- To continually improve teaching, learning and assessment through proactive CPD and sharing best practice
- To actively participate in the College’s Quality System, including quality improvement strategies and initiatives
- To undertake such other duties as may be assigned commensurate with the grade and purpose of the post
- To take reasonable care for the health and safety of him/her and for others affected by his/her work
- To actively support College Safeguarding, Equality and Diversity policies
- To operate/conduct all HR tasks and functions within the principles of GDPR
Personal Qualities :
Desirable:
- Keen to learn
- Self-motivated
- Flexible attitude to change
Essential:
- Hardworking
- Good Team-Worker
- Good understanding of the importance of confidentiality
Skills Required :
Desirable:
- Previous work experience in an office environment
- Good customer service skills
- Able to work under pressure
Essential:
- Accuracy and attention to detail
- Able to meet deadlines
Future Prospects :
There is a great opportunity for you to progress within the business.
Apply Now