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Apprentice Administrator

Startin Group Ltd
Pay: £160.00
Location: Worcestershire United Kingdom
Category: Entry Level
Available from: May 2019
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02634909
2018-05-01 2019-05-22

Job Description

Startin Skoda have a fantastic opportunity for an Apprentice Administrator to join their team. You will be assisting with all administrative aspects of the ordering and supply of Skoda cars from within the Skoda Dealership, in accordance with company and franchise policies. You will also be working on our reception. .



Duties will include;




  • Support the sales function by processing orders for new and used vehicles.

  • Ensure systems and vehicle files are set up and maintained accurately.

  • Complete and submit the relevant forms via AFRL to conform to legislation (V55, Vehicle Tax).

  • Raise relevant internal paperwork (purchase invoices, cheques, finance documents) ensuring accuracy at all times.

  • Carry out HPI checks on part exchange vehicles.

  • Maintain product knowledge through attendance at sales meetings and interaction with other functions within the Skoda Retailer.

  • Maintain safe working practices and ensure compliance with the policies, processes and standards of the Skoda Retailer.

  • Work on our reception desk answering the phone and dealing with customers enquiries, both walk in and on the telephone.



As an Apprentice you will be included on an Intermediate Diploma in Business and Administration Level 2 Qualification. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.


Personal Qualities :

  • Able to build trusted relationships.

  • Professional and proactive manner.

  • Positive attitude and able to work with a variety of people.

  • Conscientious work ethic.

  • Friendly, personable personality.



Skills Required :

Communication

Communicate clearly and concisely, both orally and in writing, with customers, colleagues and suppliers of all levels. Actively listens to others views and requests.



Customer Focus

Able to interact with customers in a professional manner. Identify and understand customer requirements, to deliver high levels of customer satisfaction.



Analytical Ability

Gather and record verbal and numerical data in a comprehensive and effective manner



Effecting Control

Approaches tasks and interactions with others in a systematic and structured manner. Supports the implementation and maintenance of proper controls and processes within the department or function. Uses systems efficiently and in accordance with company policy.



Relationship Building

Develops productive and cooperative relationships with customers and colleagues, through the use of rapport building techniques, empathy and effective interpersonal skills



Commercial Awareness

Develops and maintains a level of knowledge on the motor industry and the products and services that are offered through the Škoda Retailer appropriate to their role.



Brand Alignment

Aligned to the skoda brand values and demonstrates these in their behaviours and approach to people and tasks. Display honesty and integrity in everything they do.

 



Future Prospects :

You will become a permanent member of the team with then opportunity for internal career progression, once you have successfully completed your apprenticeship. There is also the option of a L3 qualification.


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