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Full time sales associate

Mulberry logo
Pay: Competitive
Job Type: Sales/Retail
Location: Bicester Bicester Village United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time And Part Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E02625425
Retail 2018-04-10 2019-01-05

Job Description

Overview

We are looking for a Full-Time SalesAssociateto join the team here at Bicester

Responsibilities

Duties and Responsibilities:

Customer Service & Selling

- Provide every customer with a luxury customer service experience in line with the company\u2019s expectations

- Consistently strive to overachieve in set KPIs i.e. ATV, UPT, SPH and other set targets as per the needs of the store and business

- Maintain a store average of 85% in Mystery Shopper reports and constantly strive to achieve higher results through the use of the Mystery Shopper training tools or other training provided by the company

- Use product knowledge in different categories to maximise and drive sales

- Respond to and follow up sales enquiries using appropriate methods and tools

- Engage, develop and maintain key relationships with the core luxury consumer

Operations

- Maintain stock awareness in all categories in order to maximise selling potential

- Ensure VM presentation standards meet company requirements and reflect the brand

- Be aware of and actively support Company procedures to ensure the health and safety of customers and colleagues and the security of stock

- Ensure housekeeping standards are maintained to a high standard to reflect a luxury brand

- Assist in the planning and delivery of store event

- Carry out additional duties and to take on extra responsibilities as and when required

- Support the stores shrink plan by following operational best practices and seasonal shrink focus

People / Brand Focus

- Develop personal skills through training as provided by Mulberry or by an external provider subject to company approval

- Adhere to all Company Polices and Standards of Procedure

- Demonstrates and understands the Mulberry values and behaviours

- An ambassador for the Mulberry brand and exhibits a passion in all aspects of the role

- Communicates positively about the brand at all times

Qualifications

The Ideal Candidate:

- Exceptional communication and interpersonal skills

- Demonstrates initiative

- Ability to prioritise

- Ability to follow direction

- 1Year experience working in a customer focussed brand or environment

-Second language desirable

- Availability across the week on a rota basis, including early mornings, evenings and weekends

Apply Now

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