Company Details
At Roadchef we serve over 52 million customers every year, that’s 5 million coffees and over 1 million breakfasts every year. That’s why our customers voted us the number 1 service area out of the big 3 companies. With approximately 3500 employees across 30 sites around the UK we aim to make Britain’s roads a safer and happier place by elevating the mood of every road use. We are proud of the brands we work with and we have something for everyone, from the biggest brands in the world to our own in house brands. With McDonald’s, Costa, Pret A Manger, LEON, Chozen Noodle, The Cornish Bakery, Fresh Food Cafe, WHSmith, SPAR, and Days Inn we really cover all the bases. We always ensure they deliver the best food and the best service every time so our customers are de-stressed and delighted during their visit and will return time after time. At Roadchef our core values are to be “Caring - Un complicated and Positively Obsessive”. There is no area where these values are more important than in relation to our employees. We are passionate about developing our teams and proud to say that over 65% of our Managers are developed internally. We have opportunities in every brand and don’t forget the Support Office working behind the scenes supporting our sites up and down the motorway network with teams in Operations, Human Resources, Finance, IT, Business Development, Commercial and Purchasing. Our Careers Team Member roles We have a real passion for giving our customers the best service and whether you’re interacting with customers or working hard behind the scenes, you’ll have the right mix of skills to delight our customers, ranging from a willingness to learn and bags enthusiasm and energy, to experience of customer service in a retail or catering environment. As with all roles in a customer service environment you will need to demonstrate a range of abilities and behaviours, which are vital to delivering great products and great service every time. What our Team Members say: “I applied for a job at Roadchef as it was local, I soon realised it was more than just a job, I now train crew members in McDonald’s either 1 to 1 or in small groups. I’m happy in my role and love the challenges a fast moving environment brings. If I wanted to progress I could and one of the great things about Roadchef is I could move to other brands” Christine - Durham McDonald’s I started as a Team Member and soon realised the benefits of working in a Costa unit. It’s not just about making coffee it’s about how you engage with customers, the brand and ensuring we have the best standards. I’m now a Supervisor and want to be an Assistant Manager and my Manager is helping me get there. I can honestly say it’s the best place I have ever worked. Cathy - Norton Canes Costa
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