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Direct Line Group


United Kingdom

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Company Details

Direct Line Group insurance is not just about the iconic red phone on wheels many people recognise. We’re one of the leading motor, home and small business insurers in the UK and are actually home to some of the nation’s best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG. In other words, we are a business with many strengths.

There is a lot you can learn about Direct Line Group and our brands, but we’re about far more than just numbers and statistics.

Our mission is to make insurance much easier and better value for customers. We want to be known for treating our customers better than anyone else. We want to work in a way that’s more creative and more effective than other companies. Put simply, we want our people to lead the industry in every area.

A little about working here

Some of our larger offices are in Bromley and Leeds but we have further locations across the UK in Doncaster, Manchester, Ipswich, Glasgow and Bristol. Not only that, but we also own 19 accident repair centres for our DLG Auto Services teams, who repair over 70,000 accident damaged cars each year!


People’s differences make us better. That’s just one of the reasons why we’re inclusive. We want to attract the best people and help them all reach their full potential. So bring your passion and enthusiasm to work. Recognise and celebrate what makes us different. Learn why diversity’s amazing.

Our diversity networks inspire people to develop their skills and build successful careers. As you’d expect, they’re open to everyone.
The networks are a way of bringing people together. You can meet others, share experiences and talk about development. If we haven’t got a network that you’d like to join, feel free to form a team and set one up.

Corporate social responsibility

We believe in giving back to society. We’re determined to always try to do the right thing, to take a long-term view, and to support customers and the communities we operate in.

You’ll have a part in it too. We’ll give you the opportunity to volunteer your time. That might be to raise funds, or help out a cause that’s close to you heart.

Don’t take our word for it see our social pages to see what it is like to work here and what we get up to.

Why choose an apprenticeship in Insurance

Our insurance apprenticeships are your gateway to a career with Britain's leading personal motor and home insurer, which employs approximately 11,000 people around the UK. Across its family of brands, Direct Line Group has a 14% share in the UK personal motor market and a 17% share of the UK home insurance market.

There’s no better place to start your career than with a market leader in the dynamic insurance industry. Plus this year we are offering a wide range of apprentices’ opportunities as:

  • Vehicle Damage Assessors
  • Mechanical Electrical Trim engineers
  • Part Assistants
  • Panel Beaters
  • Spray Painters
  • Customer Advisors
  • Business Insurance Advisors
  • Claims Handlers
  • Debt Recovery Handlers
  • Administrators
  • HR Administrators
  • Pricing Analysts
  • Underwriting Analysts

Plus we offer some great staff benefits that you can pick a choose to suit your own lifestyle.

  • A competitive salary,
  • Opportunity to start saving for your pension, which we give you 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more.

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