Enghouse Interactive is a leading expert in customer communications. At the heart of our business is the contact centre, which provides opportunities to differentiate the services provided by different companies, to gain feedback and to build customer loyalty.
With increased demands from customers, companies require a communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time; connecting them to your business rules, whilst providing actionable intelligence to drive ongoing improvement. Our unique omni-channel contact centre solutions offer choice and flexibility. They are also scalable in deployment, size, complexity and integration to ensure successful and effortless customer interaction, whatever your budget.
We have grown organically and via acquisitions. Our approach to expansion now means we have a global presence.
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