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Telecommunications firm Vodafone has confirmed expansion plans which will see the company create around 300 new contact centre jobs in Stoke-on-trent.

Vodafone is expanding its operations at its Festival Park offices in Stoke-on-trent, creating hundreds of new vacancies which it is looking to fill within the next twelve months.

The recruitment drive will see Vodafone increase its headcount by approximately 50 per cent from current levels of around 600 members of staff to more than 900 employees in Stoke-on-trent.

Nationwide, Vodafone provides full and part time jobs for over 10,000 people in the United Kingdom.

The telecoms firm has been trialling a new model of mixed home/office working for its staff over the last six months and will now start to roll out the scheme to more employees in Stoke and elsewhere.

Announcing the new vacancies in Stoke, the director of Human Resources for Vodafone UK, Clare Corkish, said: “This is an exciting time for Vodafone UK as we increase recruitment and investment in our people, and move forward with our future ready way of working based on flexibility and trust.”

“The pandemic forced us to make many changes; we've learned a lot from these and have been able to make some big improvements to the way in which we work as a result.”

“With our new approach, we're confident that we can give our teams a great working environment with flexibility to suit them, recruit from more parts of the UK from now on, and continue to improve the service we provide to our customers,” added Ms Corkish.

In a press release for the announcement of their latest vacancies, Vodafone said:

“Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 26 UK towns and cities, rising to 35 over the coming months, through partnerships with CityFibre and Openreach. By spring 2022, our target is to make full fibre services available to more than eight million homes across the UK.”

You can find out more about working for the telecoms firm and check out all of their latest vacancies by visiting our company profile for Vodafone now!

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