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Ocado To Create 300 New Jobs In Sunderland

29 Jul 2019

Ocado To Create 300 New Jobs In Sunderland

British online supermarket firm Ocado is to create 300 new full or part time jobs in Sunderland with the opening of a customer service hub in the North East city.

In preparation for its partnership with Marks & Spencer next September, Ocado, founded in 2000, is beefing up its customer service operations and will start to advertise the Sunderland roles before the end of 2019.

The new hub will be based at the former Vaux Brewery site in Sunderland, now renovated and rebranded as THE BEAM.

It will be Ocado’s second customer service centre, adding to their existing facility in Hatfield, Hertfordshire.

Announcing the new jobs in Sunderland, Ian Pattle, the customer service general manager for Ocado, said. “We’re pleased to be coming to Sunderland as we grow our market-leading customer service proposition. The new contact centre will support our existing service and we look forward to welcoming new talent from the local area to our team.”

Graeme Miller, the leader of Sunderland City Council, welcomed the news, saying: “Ocado’s decision to invest in The Beam is absolutely fantastic news not only for Sunderland but for the entire Northeast region.”

“We have built a fantastic relationship with Ocado over the course of the last year, and we will build on that to ensure they’re supported to make their new Sunderland base an overwhelming success.

“We couldn’t be happier that we’ve attracted such an exceptional brand to our city centre and we look forward to supporting them as they build a team and grow from here,” added Councillor Miller.

One great way to get started in this sort of career is by doing a customer service apprenticeship, but, if that’s not your chosen path then why not take your pick of the latest student vacancies in Sunderland now?

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