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VeriCall To Create Over 200 Scottish Call Centre Jobs In Kırkcaldy

22 May 2019

VeriCall To Create Over 200 Scottish Call Centre Jobs In Kırkcaldy

VeriCall, a contact centre specialist, is to create over 200 new Scottish call centre jobs at a new base in Kirkcaldy, Fife.

The new VeriCall vacancies will be based at Lomond House in Kirkcaldy’s John Smith Business Park and the rate of pay will be at least £9 per hour.

The new recruits will provide customer services to VeriCall’s clients via live chat, social media, email and telephone.

The London-based call centre firm says that a total of 209 jobs will be created over the next two years at the new Kirkcaldy offices. It also said that all of the roles will be full time, permanent positions.

The announcement comes after VeriCall secured a £1 million Regional Selective Assistance funding grant from Scottish Enterprise.

Explaining why they’d chosen Kirkcaldy for their latest base, Adam Taylor, VeriCall’s managing director, said: “Whilst researching potential locations we were drawn to the warm and accommodating nature encountered in Fife which matches the manner in which we wish to represent our clients.”

“Fife Council also demonstrated a desire to cultivate innovative, technology-focused businesses to create sustainable employment opportunities for future generations,” added Mr Taylor.

Jamie Hepburn, Scotland’s Business, Fair Work & Skills Minister, welcomed the announcement, saying: “I am delighted that VeriCall have chosen to locate their new flagship UK Contact Centre in Kirkcaldy, a major boost to the local economy. This £1 million grant is an example of how the Scottish Government, through Scottish Enterprise, are working to support inward investment to communities across Scotland, helping to create new jobs and attract new investment.”

“Fair work is at the heart of the Scottish Government’s employability strategy and research shows paying the real living wage can enhance productivity, reduce absenteeism, and improve staff morale and therefore I am delighted that these new jobs will pay the Scottish Living Wage, reflecting VeriCall’s commitment to their staff.”

“We will continue to work with VeriCall to ensure they deliver on their ambitions plans for the new centre in Fife and hope that it will attract further investment to the region,” added Mr Hepburn.

Do you have some spare time on your hands which you would love to convert into work experience and cold, hard cash? Then see what flexible work is on offer north of the border now on our page of part time vacancies for students in Scotland.

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