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200 New Call Centre Jobs In Motherwell

07 Oct 2015

200 New Call Centre Jobs In Motherwell

Ascensos, a Scottish company set up with the help of a £1.8m Scottish Enterprise grant in 2013, has announced plans to add a further 200 call centre jobs in Motherwell.

The recruitment drive will double the firm’s headcount over the next six month and Ascensos thinks it can add a further 100 new call centre positions before then end of 2018, taking the total number of employees at the company’s Motherwell offices to around 500.

Ascensos counts big retailers and organisations such as B&Q, Scottish Power and Wickes among its clients, providing them with customer service functions by telephone, on social media, email and via other online channels.

Commenting on the hiring spree, the managing director of Ascensos, John Devlin, said: “From the very beginning our business has been built upon employing the very best, most engaged and lively people – our latest recruitment drive is aimed at adding more of the same to our award winning team. Our staff act as ambassadors to some of the most prestigious brands across the UK, and so it is essential that they are expert communicators, can think on their feet and take a pride in helping people – whatever the enquiry.”

And, highlighting the personal touch which staff can bring to his company, Mr Devlin added: “We have even had one of our advisors invited to a wedding after a B&Q customer met her future husband in store, so we guarantee every day will bring something new.”

Ascensos was formed after Mr Devlin teamed up with Dermot Jenkinson and Katrine Young who he had worked with at beCogent, another customer service company based in Scotland. The company now aims to become the Motherwell area’s biggest private sector employer before 2018.

If you fancy getting into the customer service industry in the sort of role which you could fulfil at Ascensos, then check out the information and current vacancies available on our page dedicated to call centre work now.

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