We have a great opportunity for a Warehouse Team Leader to join our Pick Team here in our Warehouse in Chessington.
35 Hours, Sunday to Thursday
Sun (11:00am-19:00pm) Mon (11:00am-19:00pm) Tues (11:00am-19:00pm) Weds (11:00am-19:00pm) Thurs (11:00am-19:00pm)
With some flexibility around team holidays and peak periods.
As the Warehouse Team Leader in the Pick Team, you will manage a team of Warehouse Team Members and Assistant Warehouse Team Leaders. You will work working alongside other Pick Team Leaders across a seven‑day, three‑shift operation.
Leading the late‑shift, you will be responsible for the overall workload on the shift, ensuring all end‑of‑day dispatch tasks and courier/store picks are completed accurately and on time. You will collaborate with the other Team Leaders to ensure full daily picks are completed and will monitor team performance to meet KPIs and service levels.
A bit about us …
Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; it’s somewhere to build a career you are passionate about.
More about the role …
As a Warehouse Team Leader on the Pick Team you will:
- Ensure store picks are completed accurately and to productivity targets
- Lead and oversee all end‑of‑day picking, sorting and dispatch processes.
- Organise deliveries with the Logistics team and couriers.
- Work with Team Leaders across other shifts to ensure all daily picks are completed.
- Release daily picks and allocate work to the picking team.
- Generate end‑of‑shift reports and complete dispatch through the WMS.
- Use courier booking systems to arrange collections.
- Report progress, completion status and operational challenges to Warehouse Management.
- Monitor team performance and address productivity or accuracy issues.
- Create rosters and authorise holiday while maintaining sufficient cover.
- Keep Core HR records updated, including timesheets and absence.
- Ensure all team members follow Health & Safety procedures and safe‑working practices.
- Conduct regular 1‑2‑1s, coaching and performance feedback.
- Complete appraisals and progress chats with your team, sharing feedback and setting goals for improvement and development
- Support with recruitment and manage the onboarding of new starters.
- Conduct return‑to‑work meetings with your team after periods of absence.
- Identify training needs within your team and liaise with Learning & Development to deliver relevant and robust training for your team.
- Attend and contribute to weekly Team Leader meetings.
Bonas Benefits:
- Generous employee discount up to 50% off all OB products
- Free access to our 24-hour employee assistance programme with Optima Health – offering financial, emotional and vocational support.
- Flexible holiday – 30 (including bank holidays) – increasing to 35 days with length of service.
- Annual discretionary profit related bonus scheme
- Free membership for our Westfield Health Cash Plan or Private Medical
- Auto-enrolment into our pension plan
- Free access to our onsite gym
- Cycle to work scheme.
- Refer a Friend incentive.
- Quarterly free lunch
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support throughout 360 eLearning platform
What we look for:
- Previous experience using Warehouse Management Systems.
- Familiar with handheld terminals (Windows CE & Android).
- Proven experience leading and motivating a medium‑sized team
- Understanding of warehouse operations and dispatch processes
- Strong leadership and communication skills.
- Highly organised with the ability to prioritise under pressure.
- Confident presenting or working with statistical data.
- Competent with Microsoft Word, Excel and Outlook.
- Physically active — role requires regular movement around the warehouse.
- High attention to detail, accuracy and operational consistency.
Equity, Diversity & Inclusion at OB:
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity