Sales Assistant (20hr) - Brewer Street
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
Sales Assistant (20hr) Brewer Street
We're looking for flexible Sales Assistants to join our Beacon Store for 20 hours a week.
This isn't standard shopfloor retail. Our Beacon Store is the ultimate flagship expression of Dr. Martens retail, a destination where culture, community, creativity and craftsmanship come together. More than a place to shop, it's where our brand comes to life through immersive experiences, storytelling, craft services and meaningful consumer connections.
As a Sales Assistant you'll be the person who brings that to life, turning product knowledge into storytelling and a transaction into an experience people remember and come back for.
- Create memorable consumer experiences that connect people to our brand, culture and craftsmanship using product expertise, storytelling and personalised service to build loyalty and advocacy.
- Contribute to store performance through elevated engagement and effective selling behaviours that encourage repeat visitation and deeper brand connection.
- Deliver our craft services and signature in-store experiences (customisation, personalisation, repairs and activations) to the standard our consumers expect from a flagship destination store.
- Support a premium destination environment through accurate execution of store processes, presentation standards and operational requirements.
- Play your part in flagship events, brand activations and community moments that make the store a place people actively choose to visit.
- Role model our service standards, support your colleagues and help build an inclusive, collaborative team culture.
- Follow H&S procedures to maintain a healthy, safe and tidy environment across both shopfloor and experience spaces.
To be our Sales Assistant you should also possess these qualities:
- Genuine passion for our product, our heritage and our culture and the confidence to share it.
- Experience in fashion, footwear, lifestyle or hospitality where service was the differentiator would be a bonus.
- A natural storyteller, able to build rapport quickly and turn product knowledge into a conversation people enjoy.
- Curiosity to learn craft and customisation skills, and pride in getting the detail right.
- Comfortable in a high-profile, event-led environment where no two days look the same.
- Professional, but also authentic and fearless.
- Flexibility in availability is essential. Shifts vary week to week across 7 days, including events, activations and key brand moments.
WHAT’S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the RetailTrust
- Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply Now!
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.