Creamery Team Leader
£30,020 per annum plus tronc and fantastic benefits
40 hours per week across 5 days (7 day operation, regular weekends required, mostly daytime hours).
Advert closes: 18th May 2026
Based at Castle Cary Train Station
🔗Read the full job description here
Lead a passionate hospitality team in one of Somerset’s most unique dining destinations.
Our Creamery Team Leader
As Creamery Team Leader, you’ll be at the heart of delivering exceptional guest experiences in our beautifully designed restaurant and café space. Leading from the front, you’ll inspire and support the front-of-house team while ensuring every service runs seamlessly. From welcoming guests to maintaining outstanding standards across the restaurant, you’ll play a key role in creating memorable moments that reflect the warmth, quality and charm of The Newt in Somerset.
This is an exciting opportunity for an experienced hospitality professional who thrives in a fast-paced environment, enjoys developing people and takes pride in delivering consistently high standards.
Key Responsibilities
- Lead and support the front-of-house team during daily service
- Deliver exceptional guest experiences with a warm and professional approach
- Support recruitment, onboarding and training of team members
- Maintain consistently high standards across service and presentation
- Ensure compliance with HACCP, food safety and health & safety standards
- Assist with stock control, ordering and waste management
- Coach and motivate team members through hands-on leadership
- Build strong relationships across departments to support smooth operations
What we can offer
- A positive workplace environment with opportunities to develop both personally and professionally.
- Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
- Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
- Stay in shape with complimentary use of our gym and wellbeing classes.
- Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
- Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
- We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
- Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
- A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
- Up to 30 days annual leave each year for our full-time team.
What we're looking for
- Previous leadership experience within a busy restaurant environment
- Experienced Barista skills
- A confident and approachable leader with excellent communication skills
- Strong organisational and time-management abilities
- Calm under pressure with a proactive and hands-on attitude
- Passion for hospitality, food and exceptional guest service
- High attention to detail and commitment to standards
- Comfortable using hospitality systems and Microsoft Office
Where you'll be working
The Creamery Restaurant welcomes visitors to this part of Somerset, and wave passengers off on journeys around the UK. With a big nod to the golden age of travel, the café serves a perfectly executed small menu, of brasserie classics that shine a light on the craftmanship of the Newts Butchers, Cheesemakers Bakers and Growers. Leaning on classic cooking methods expect quintessential dishes with a Newt in Somerset focus.
Outside, we have a beautifully restored train carriage, where we deliver a luxurious afternoon tea experience inspired by traditional 1912-era practices. This immersive and elegant setting offers guests a refined experience, combining historical charm with impeccable service.
Who are we- The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
INDAVR