Merchandise Admin Assistant

Merchandise Admin Assistant

£28,000 per annum plus quarterly bonus and fantastic benefits

40 hours per week across 5 days. Based onsite – BA22 7AE

Due to the location of the Estate a driving license is recommended for this role

Advert closes: 18th June 2026

🔗Take a look at our Commerce site

🔗Read the full job description here

🔗Learn about The Newt in Somerset

Be part of the engine behind one of the UK’s most exciting luxury retail and hospitality brands.

Our Merchandise Admin Assistant

This is a brilliant opportunity to join The Newt’s growing Product Team at the heart of a uniquely multi-channel business. Supporting e-commerce, retail, hospitality, wholesale and manufacturing, this varied role is perfect for someone who thrives in a fast-paced environment where no two days are the same.

As Merchandise Admin Assistant, you’ll play a key role in keeping products moving efficiently across the business. From managing purchase orders and tracking deliveries to supporting stock allocation and reporting, you’ll help ensure our customers and teams always have the right products at the right time. Joining during an exciting period of growth, you’ll have genuine opportunity to develop your skills and grow alongside the business.

Key Responsibilities

• Raise and manage a high volume of purchase orders accurately and efficiently
• Track deliveries and resolve any supply or stock issues proactively
• Monitor stock levels across e-commerce, retail, hospitality and wholesale channels
• Support replenishment processes for best-selling products
• Produce trading reports and assist with sales analysis
• Use sales and trend data to support forecasting and future ordering decisions
• Liaise with suppliers, warehouse teams and logistics partners
• Build strong relationships across multiple departments within the business

What we can offer

• A positive workplace environment with opportunities to develop both personally and professionally.
• Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
• Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
• Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
• Stay in shape with complimentary use of our gym and wellbeing classes.
• Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
• Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
• Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
• Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
• We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
• Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
• A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
• Up to 30 days annual leave each year for our full-time team.

What we're looking for

• Previous experience in merchandising, buying administration or stock management
• Highly organised with excellent attention to detail
• Strong Microsoft Excel skills including pivot tables and VLOOKUP/XLOOKUP
• Comfortable working with data, reporting and analysis
• Able to manage multiple priorities in a fast-paced environment
• Strong communication and relationship-building skills
• Commercially curious with an interest in retail and product
• Adaptable, proactive and confident working across multiple teams

Where you'll be working

The Product Team is responsible for every aspect of product across the estate covering retail in our shops and online, products for hospitality, events and wholesale. The team includes buying and merchandising, new product development, packaging and procurement.

The Product Team will work alongside the various internal departments to help to develop the product proposition of the key pillars of the estate: hotel, gardens, visitor attractions as well as the butchery, creamery, productive growing and bakery, adding products that complement these pillars and fit with The Newt’s vision: prioritising seasonality, sourcing or producing the highest quality products, and using local suppliers where possible.

Inside of the Product Team, the Merchandising Team keeps accurate stock control of food, drinks, packaging and consumables. Our aim is to keep all lines in stock whilst minimising wastage via careful tracking of BBE dates. We keep clear, managed records of stock to give the wider estate full visibility on product availability from our centralised warehouse.

Who are we- The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

INDAVR