About Us
Rosslyn is a collection of award-winning specialty coffee shops in the City of London, known for pairing exceptional hospitality with high-quality coffee .
At Rosslyn, we believe in values-based hiring, driven to create teams that deliver on purpose, passion and pride, seeking to positively impact those they connect with. We're a exciting team to join, with plenty of opportunities for personal and career growth, and the chance to work closely with our network across specialty coffee.
About the Role
This role is for you if you truly care — about the craft, about your team, and about every guest who walks through the door. As a Lead FOH Barista at Rosslyn, you'll be a role model: leading on coffee quality, owning training and development, and helping create an environment where guests and colleagues alike feel genuinely looked after.
You'll work closely with the shop's leadership team and have real room to grow your own expertise along the way.
What You'll Be Doing
Hospitality
- Be a role model for your team — greet and serve guests with warmth and build the kind of rapport that keeps people coming back
- Bring your coffee knowledge to life for guests who want to learn more, and handle any difficult moments with care and confidence
- Have relationships with our suppliers and our wider coffee community, which includes hosting our well-loved pop-up guest shifts
Training & Development
- Deliver coffee training using Rosslyn's structured programme, from onboarding new starters to developing experienced baristas
- Coach your team on the floor — honestly, encouragingly, and consistently
- Spot individual development needs, build personalised plans with your Shop Manager, and contribute to SOPs that raise the bar for standards for your team
Operations
- Own coffee and drinks quality in your shop, and support those standards across Rosslyn
- Implement SOPs for brewing, dialling in and alternative drink preparation
- Manage your shop's coffee inventory — resting, rotation, storage and weekly ordering — and stay across the full menu, including guest coffees, pour-overs and retail
Service & Coffee
- Step confidently into any bar position, following SOPs across Opening, Drinks, Closing and Deep Cleaning
- Run regular quality checks and tastings, and be your team's go-to person for troubleshooting or educating
- Oversee daily equipment maintenance, coordinate repairs, train the team on proper care and monitor water quality
Teamwork & Environment
- Show up for your team — inclusively, supportively, and genuinely invested in their growth
- Stay active in team meetings and on top of internal communications
- Keep the shop clean and welcoming, and uphold all health & safety, food safety, allergen, HACCP and waste management standards every shift
Compensation & Benefits
Our Lead FOH Barista role has an hourly rate of £15.30 for your probation with a pay review and increase to £15.80 once passed. For this role we continue to exceed the London Living Wage, reflecting the level of responsibility in the role. Your working pattern stays broadly similar, with a focus on being present during peak times.
Work-life balance: Evenings off, 40-hour work-week, shifts under 10 hrs.
Training and Development: Skillset training with our coffee team, invitations to cuppings and coffee-centric events, industry access to London Coffee Festival
Coffee Discounts: 50% off house retail coffee and 30% off guest retail coffee
Annual Leave: 28 days per calendar year ( FT employees)
Perks: Cycle-to-work scheme, access to local gym classes and unlimited cups of coffee at work