Key Holder – Black Sheep Coffee
Hours: 40 Contracted Hours Per Week – Full Time
Pay: £13.15 per hour
Rota: Varied shifts Monday–Sunday, including opening and closing shifts
Are you ready to leave the herd behind?
At Black Sheep Coffee, we’re on a mission to challenge the establishment and rid the world of boring, average-tasting coffee. We’re looking for passionate, energetic, and driven individuals to join our team as a Key Holder — a hands-on role combining barista excellence with supervisory responsibilities.
This is the perfect opportunity for someone with experience in hospitality or retail who thrives in a fast-paced environment and enjoys leading by example.
What You'll Do
- Prepare exceptional coffee and beverages, including espresso calibration and latte art
- Deliver outstanding customer service and create memorable customer experiences
- Support the day-to-day running of the store, including opening and closing procedures
- Act as a key holder, ensuring security, compliance, and operational standards are maintained
- Lead shifts confidently and support the wider team during busy periods
- Assist with training and motivating team members to deliver brand standards
- Handle cash management, cash-ups, and banking procedures accurately
- Support stock ordering, deliveries, and maintaining product availability
- Maintain high standards of cleanliness, food safety, and store presentation
- Communicate effectively with the management team and support operational goals
What We're Looking For
- Previous experience in coffee, hospitality, retail, or food service
- Supervisory or key holder experience preferred
- A positive attitude with strong communication and leadership skills
- Ability to multitask and remain calm under pressure
- Passion for customer service and quality coffee
- Flexible availability, including early mornings, evenings, weekends, and holidays
About Black Sheep Coffee
Black Sheep Coffee was founded by university flatmates Eirik and Gabe, who left their corporate careers behind to build something different. We are the only retail coffee company in the world serving 100% specialty-grade Robusta coffee, sourced ethically and sustainably directly from plantations.
Beyond coffee, we are committed to making a positive impact through sustainability initiatives and community support programmes, including our free coffee board scheme supporting the homeless community.
If you want to be part of a growing brand that’s bold, ambitious, and genuinely different — apply today and leave the herd behind.
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