House and Events Co-ordinator
House and Events Co-ordinator
£35,000 per annum plus tronc and fantastic benefits
40 hours per week across 5 days, including weekend work when required. Based onsite - BA7
Due to the location of the Estate a driving license is recommended for this role
Advert closes: Monday 6 July 2026
🔗Read the full job description here
Create unforgettable stays, seamless arrivals and exceptional moments at one of Somerset’s most exclusive country houses.
Our House and Events Co-ordinator
As House and Events Co-ordinator, you will be the driving force behind beautifully planned Yarlington House stays, taking confirmed bookings from handover through to guest arrival. With a sharp eye for detail and a passion for luxury hospitality, you will coordinate everything from itineraries, dining and transport to special requests, rooming details and operational briefings. This is a brilliant opportunity for a confident, organised and guest-focused individual who loves creating memorable experiences and bringing together multiple teams to deliver something truly special.
Key Responsibilities
- Take ownership of the guest journey for confirmed Yarlington House stays following handover from the Sales Team.
- Act as the key pre-arrival contact for guests, building relationships and understanding preferences.
- Coordinate personalised itineraries, estate experiences, dining reservations, transport and special requests.
- Gather guest details including dietary requirements, celebration information and stay preferences.
- Produce and manage operational documents including itineraries, rooming lists, arrival schedules and handover notes.
- Communicate guest requirements clearly to operational teams and lead briefings where required.
- Support the planning and delivery of exclusive-use stays, events and group bookings.
- Liaise with internal teams, suppliers and contractors to ensure every detail is compliant, organised and guest-ready.
What we can offer
- A positive workplace environment with opportunities to develop both personally and professionally.
- Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
- Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa treatments.
- Stay in shape with complimentary use of our gym and wellbeing classes.
- Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
- Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
- We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
- Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
- A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
- Up to 30 days annual leave each year for our full-time team.
What we're looking for
- Experience within luxury hospitality, guest services, reservations, concierge or events.
- Exceptional organisation, administration skills and attention to detail.
- Confident communication skills, both written and verbal.
- A warm, professional and guest-focused approach.
- Ability to manage multiple bookings, priorities and guest requirements at once.
- Strong IT skills, including Microsoft Office and booking or reservation systems.
- A calm, collaborative and solutions-focused mindset under pressure.
- Flexibility to support evenings, weekends and holidays when required.
Where you'll be working
The Yarlington House team is responsible for delivering exceptional and personalised guest experiences within one of the estate's most distinctive accommodation offerings. Working closely with Sales, Reservations, Guest Experience, and operational teams across the estate, the department ensures every stay is meticulously planned and executed. The House & Events Co-ordinator plays a pivotal role in transforming confirmed bookings into seamless guest experiences by coordinating every detail before arrival and ensuring operational teams are fully prepared to deliver an exceptional stay.
Who are we- The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
INDAVR