F&B Compliance

The Food & Beverage Compliance role is responsible for ensuring that all F&B operations operate in full compliance with food safety legislation, health and safety standards, and internal company policies. This role supports operational excellence by reviewing compliance documentation, monitoring absence patterns, coordinating maintenance issues, and gathering operational data to enhance guest experience across all F&B venues.

• Review and audit Food Diaries to ensure accurate and compliant record keeping.
• Support environmental health inspections and internal audits.
• Maintain up-to-date knowledge of food safety legislation and best practice.
• Review and update departmental Health & Safety processes and documentation.
• Support accident and incident investigations.
• Promote a proactive Health & Safety culture across the departments.
• Ensure all compliance records are securely stored and accessible.
• Compile and maintain a live maintenance log.
• Liaise with Facilities and approved third-party contractors.
• Track progress of maintenance jobs through to resolution.
• Ensure issues impacting food safety or guest experience are prioritised.
• Review absence trends within F&B teams.
• Monitor return-to-work documentation and compliance.
• Provide absence data analysis to support workforce planning.
• Identify patterns that may indicate operational or wellbeing concerns.
• Gather and analyse operational data to improve guest satisfaction.
• Review feedback (surveys, complaints, mystery visits).
• Identify trends and propose service improvements.
• Work with HODs and venue managers to implement corrective and enhancement plans.