Director of Store Design & Development

Position: Director of Store Design & Development

Location: 27th Terrace, Miami, 33133, US

Salary: $130-140k per year

Reports to: Global Head of Construction & Facilities

Position Overview:

We are seeking an experienced and commercially minded Director of Store Design & Development, US to lead the creative and operational development of all Black Sheep Coffee stores across the United States.

Reporting directly to the Global Head of Construction & Facilities, this role will be responsible for shaping and maintaining the overall US store design strategy, including modular store design, GA plan development, look and feel renders, finish selections, material standards, and brand environment consistency.

This is a senior regional leadership role focused exclusively on the US market. The successful candidate will oversee the evolution and implementation of scalable store formats that support rapid growth while maintaining Black Sheep Coffee’s global brand identity and customer experience standards.

The role will work closely with Construction, Operations, Procurement, Real Estate, Marketing, and external consultants to ensure all US stores are commercially effective, operationally efficient, and delivered to a consistently high standard.

A key aspect of the role will be partnering closely with the appointed US franchise architect to coordinate technical drawing production, local compliance solutions, and design execution throughout the development process.

Responsibilities:

US Store Design Leadership

• Own and evolve the US store environment standards, ensuring consistency across all customer facing spaces
• Develop scalable modular design solutions to support rapid rollout across multiple US markets and store formats
• Lead the development of US store GA plans, prototype layouts, and space planning standards
• Oversee the production of look and feel renders and presentation materials for new store concepts and design evolution
• Ensure all US stores align with Black Sheep Coffee’s global brand identity while adapting appropriately for regional requirements
• Partner with the Global Head of Construction & Facilities on future concept evolution and expansion strategy

Materials, Finishes & Brand Environment

• Own all US finish schedules, FF&E standards, and material specifications
• Curate and maintain material palettes that align with brand positioning, durability, operational requirements, and commercial objectives
• Build and manage relationships with US-based vendors, manufacturers, and suppliers
• Identify value engineering opportunities that maintain design integrity while improving rollout efficiency and cost control
• Standardise material selections and store components where appropriate to improve scalability and consistency

Design Coordination & Technical Delivery

• Partner closely with the appointed franchise architect to deliver technical drawing packages and compliant design solutions across the US estate
• Coordinate external architects, consultants, and design partners to ensure timely and high quality project delivery
• Ensure smooth integration between creative design intent and technical execution
• Support construction teams throughout delivery to maintain design standards on site
• Improve coordination processes to minimise RFIs, design conflicts, change orders, and delays

Commercial & Strategic Responsibilities

• Support the US expansion strategy through commercially effective and operationally practical store design
• Balance customer experience, operational functionality, speed of rollout, and cost efficiency
• Drive standardisation and process improvement across the US development programme
• Provide regular reporting and strategic updates to the Global Head of Construction & Facilities regarding pipeline progress, risks, and opportunities.

Requirements:

• Ideally 10+ years’ experience in retail, hospitality, restaurant, or multi-site commercial design within the US market
• Proven experience developing modular store concepts and scalable rollout programmes
• Strong experience producing GA plans, prototype layouts, and store environment standards
• Experience leading brand design direction and customer environment development
• Strong understanding of US construction methods, permitting, materials, and coordination processes
• Experience managing external architects, consultants, render teams, and vendor relationships
• Background working within fast growth or multi-unit development businesses

Qualities:

• Strong creative and commercial judgement
• Highly organised with strong communication and coordination capability
• Detail focused with high design standards
• Operationally pragmatic and solutions driven
• Able to work effectively in a fast growth environment
• Comfortable operating autonomously while collaborating closely with global leadership

Benefits:

• Performance-based bonus of up to 15% of base salary per year.
• Free coffees and drinks at any of our locations, plus 30% off food items.
• 15 days’ PTO plus 6 federal holidays (Thanksgiving, Christmas, Independence Day, New Year’s Day, Memorial Day, and Labor Day).
• Mobile phone allowance of up to $100 per month.
• Quarterly take home coffee orders - pods, beans or ground coffee.
• Eligibility to participate in our 401(k) retirement plan.
• Access to comprehensive health insurance, including medical, dental, and vision.
• Career development opportunities within a high-growth international business.
• Summer and winter staff social events.

About Black Sheep Coffee:

Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK, now making its mark in the United States. With locations open across Texas and Florida, we’re bringing our mission to "Leave the Herd Behind" to a new audience.

Since our establishment in 2013, we’ve captivated coffee lovers with our commitment to quality, innovation, and bold branding. As a testament to our ambition, we’ve grown from a UK success story into a global brand, with stores now operating across the UK, the Middle East, and the US.

With continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you’ll help shape our US growth story, contribute to our global journey, and redefine what specialty coffee can be.

We foster a dynamic, entrepreneurial, and collaborative work environment where your ideas are valued, and your professional growth is encouraged.

Don’t miss the chance to help build the next chapter of Black Sheep Coffee in the U.S.