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Customer Service Administrator

Manpower
locationImmingham, UK
Full time
Manpower are currently recruiting for an Experienced Customer Administrator for a longer-term maternity cover position with a well-established client. Applicants must have at least 1 year of experience in a similar administrative or customer service role and be able to demonstrate this. Location North Killingholme Own transport is essential as the site is not accessible by public transport. Shift Pattern & Pay Monday - Friday 8:00am - 5:00pm £12.55 per hour Key Responsibilities Provide administrative support across departments including warranty, claims, repairs, production, logistics, and aftersales. - Communicate professionally with customers via phone, email, and Microsoft Teams to handle enquiries. - Manage and monitor the shared team mailbox alongside colleagues. - Assist customers with complaints or issues, ensuring solutions are provided and follow-ups are completed promptly. - Work closely with internal departments to maintain efficient service delivery. - Process customer orders and related transactions accurately.What We're Looking For Experience Minimum 1 year experience in a similar administrative or customer service role. Experience working within a structured office environment and following company procedures.Skills Strong IT and administrative skills, including Microsoft Office. Excellent communication and customer service abilities. Good organisational skills and attention to detail.Personal Attributes Able to work both independently and as part of a team. Reliable, organised, and able to meet deadlines. Experience working to KPIs or service targets.What You'll Get Longer-term maternity cover opportunity Full-time weekday hours Supportive office environment Weekly payHow to Apply If you are interested in this role, apply online today or contact the Manpower Grimsby Office for more information