Business Development Representative (BDR)
As an outbound telephone-based role, the role of the Business Development Representative (BDR) is pivotal to the revenue growth and strategic expansion of our business in key market segments.
Their objectives will be to contact SMB, commercial and enterprise organisations across a variety of vertical sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities.
This role requires a professional and enthusiastic individual capable of profiling and questioning customers to gather key information. This role will be split between inbound response follow up/event follow up and on targeted outbound calling.
Key activities:
Generate new BANT (Budget, Authority, Need, Timescale criteria) qualified leads
Outbound calling -driven by marketing campaigns/promotions
Inbound - Process inbound responses lead queue
Follow up emails to customer requesting more info
Lead management
Ensure that leads are entered in the CRM system and correctly assigned
Check qualified leads are progressed with sales
Ensure that leads flagged for nurture are recycle appropriate
Profiling
Delving into account list for increasing contacts (primary) and deal identification where possible (secondary)
Event Confidence Calling
Follow up on registration as to events to drive attendance
Target Achievement, Lead Generation, Sales and Conversion Rate
Work closely with the Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved.
Touchpoints:
Sales Teams
Marketing Teams
End User Customers/ Partners
Required Skills:
Knowledge / Experience
A minimum of 1 year's tele-marketing outbound / inbound experience, preferably targeting the IT or Technology industry
Good understanding of IT market
Good understanding of IT technologies, especially IT infrastructure, cloud, and big data
Focusing on call volumes, no need for complex understanding, focusing on simple campaigns
Fluency in English and native language speaker of target market
Experience in CRM / Databases / Digital Selling Tools
Working knowledge of MS Office applications, Internet navigation and contact management software
Experience in multi-level negotiations up to C-level and executive clients
Strong verbal, written communication, and listening skills
Must have language competency in written form and dialogue in the required language(s)
Job
Exceptional team working skills
Previous experience of working to targetsIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website