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IT Support Technician Apprentice

Wilson & Co Ltd
Pay: £136.90
Location: Lincolnshire Grimsby United Kingdom
Category: Entry Level
Available from: Aug 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02700515
IT 2018-08-10 2018-08-24

Job Description

The selected candidate will take part in the following duties:




  • Supporting 200 users over 6 sites, in all IT related areas

  • First contact point for all users 

  • Help manage infrastructure to support the business, which is all handled internally 

  • Areas of responsibility include Microsoft, Windows 7/10, Active Directory, Microsoft Exchange and Sharepoint 


Personal Qualities :

  • An enthusiastic & friendly approach to work

  • Must be willing to listen & learn

  • Willing to learn and develop

  • Very accurate

  • Happy to help

  • Trustworthy

  • Confident

  • Friendly

  • Helpful

  • Keen



Skills Required :

  • Good interpersonal skills

  • Excellent customer service

  • Strong Team Player

  • Ability to follow specific instructions

  • Good positive, friendly attitude

  • Organised & focused approach        

  • Pleasant & confident manner

  • Excellent telephone manner

  • Excellent communication skills

  • Helpful and positive attitude in a busy environment

  • Able to project a respectable and professional image

  • Ability to maintain a calm approach and work effectively under pressure

  • Good IT skills and working knowledge of most Microsoft Office packages



Future Prospects :

  • Opportunity to go onto an Advanced Apprenticeship, advance in the workplace or go onto Higher Education


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