Job Description
The selected candidate will take part in the following duties:
- Supporting 200 users over 6 sites, in all IT related areas
- First contact point for all users
- Help manage infrastructure to support the business, which is all handled internally
- Areas of responsibility include Microsoft, Windows 7/10, Active Directory, Microsoft Exchange and Sharepoint
Personal Qualities :
- An enthusiastic & friendly approach to work
- Must be willing to listen & learn
- Willing to learn and develop
- Very accurate
- Happy to help
- Trustworthy
- Confident
- Friendly
- Helpful
- Keen
Skills Required :
- Good interpersonal skills
- Excellent customer service
- Strong Team Player
- Ability to follow specific instructions
- Good positive, friendly attitude
- Organised & focused approach
- Pleasant & confident manner
- Excellent telephone manner
- Excellent communication skills
- Helpful and positive attitude in a busy environment
- Able to project a respectable and professional image
- Ability to maintain a calm approach and work effectively under pressure
- Good IT skills and working knowledge of most Microsoft Office packages
Future Prospects :
- Opportunity to go onto an Advanced Apprenticeship, advance in the workplace or go onto Higher Education
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