Job Description
A normal day would include:
- Provide 1st line technical support for all network connected hardware and software issues
- Ensure network availability to all system users and perform necessary maintenance. Install, configure, and support Direct365 hardware and software on the network.
- Setup new starters with hardware, software and access to the correct software for the roles.
- Maintaining the technical aspects of the databases (closely working with the data administrator).
- To help produce and maintain IT statistics, reports, checklists and other documentation as necessary
- To help maintain appropriate stock levels of computer consumables and
- accessories and to raise purchase orders as necessary ensuring that value for money is obtained.
- To proactively implement company policies and procedures.
Personal Qualities :
- Enthusiastic
- Passionate about IT.
- Good communication skills
- Good problem solver
Skills Required :
An understanding of
- IT systems and various applications
- Basic Networking and IP Addresses
- Microsoft Office applications
- Basic Programming theory (regardless of language)
- Database structures
Future Prospects :
Possible progression within the company and progression onto the next level apprenticeship.
To become a fully qualified IT Specialist
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