employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

IT Support Apprentice

BLS COMPUTER SOLUTIONS LIMITED
Pay: £200.00
Location: Bedfordshire Luton United Kingdom
Category: Entry Level
Available from: Jul 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02632236
IT 2018-04-25 2018-07-02

Job Description

To assist primarily in the IT Support side of the business including but not limited to:




  • Diagnose and resolve customer technical issues via remote assistance

  • Performing software updates to proactively managed customer machines

  • Diagnose and resolve customer technical issues via on-site visits



Computer Support




  • To Install and maintain customers IT equipment

  • To Install and maintain customers network infrastructures

  • Check customers devices for issues and resolve where possible both remotely and on site

  • Ensure all data backups being performed for customers are completed on a regular basis

  • Diagnose and resolve technical issues 

  • To assist customers with software and hardware installations



Website Development




  • Ensure all websites being hosted are up-to date and secure

  • To create and manage website hosting and relevant email accounts

  • To assist and resolve any issues customers may have with their hosting or email service

  • Assist customers with any website development queries, including but not limited to content updates and design alterations

  • Ensure regular backups of our hosting server(s) are being performed without errors



Administration Tasks




  • Maintain a log and/or list of required repairs and maintenance

  • To maintain a knowledge base where articles are written to help diagnose issues and record resolutions

  • Ensure customer information is up-to date

  • Ensuring all software purchased and any associated licensing is recorded and maintained

  • Purchase any required equipment liaising with the Managing Director


Personal Qualities :

  • Friendly

  • Caring

  • Independent

  • Organised



Skills Required :

  • Knowledge on Windows based operating systems is a must and knowledge of active directory and networking is preferable



Future Prospects :

On successful completion of the apprenticeship scheme the candidate will be considered for a permanent role within the company. There will then be potential to move up in the company and progress to a more senior role in the future.


Apply Now

Enter your email address and we'll email you jobs like this!