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Front Office Reception Apprentice

Hilton London Olympia
Pay: £163.80
Location: London London United Kingdom
Category: Entry Level
Available from: May 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02629453
2018-04-17 2018-05-10

Job Description

Hospitality giant, Hilton, is looking for a motivated, passionate individual to join their team as a Front Office Apprentice. A highly sought after role, as well as having the opportunity to be mentored by Hilton’s experienced Front Office staff, you’ll also receive on-the-job training working towards a nationally recognised Level 2 qualification in Front Office.



What will I be doing?



As a Front Office Apprentice you will : 




  • Provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out

  • Complete audits, as required. 

  • A Receptionist contributes to the first impressions of our Guests and, therefore, must perform all tasks to the highest standards.



What are the benefits?



Your benefits will include a competitive apprentice salary and holiday entitlement. As an employee you will have access to further discounts on products and services offered by Hilton and its partners.



What are we looking for?



Front Office Apprentices serving Hilton hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following attributes: 




  • Positive attitude and good communication skills

  • Commitment to delivering a high level of customer service

  • Highly presentable

  • Competent level of IT proficiency


Personal Qualities :

  • A friendly and confident personality

  • A smart appearance with a clean and well-presented uniform



Skills Required :

  • Good spoken and written communication skills

  • The ability to deal with complaints and enquiries in a professional and polite manner

  • The ability to stay calm under pressure



Future Prospects :

On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.


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