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Retail Customer Advisor - Swindon (32 hours)

EE logo
Pay: Up to £10.45 per hour
Job Type: Sales/Retail
Location: Swindon Swindon United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Part Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E02613240
Retail 2018-03-12 2018-04-10

Job Description

Retail Customer Advisor - 32 hours

Typical total earnings £10.45 per hour + benefits

Swindon: Orbital Retail Park

A warm smile, a fun loving attitude, a winning personality… you may already have what it takes to be an amazing Retail Customer Advisor with EE. It's not about what skills or qualifications you have, or even knowing all about the latest top tech, our brilliant training will quickly get you up to speed. What we're looking for is someone who can surprise and delight everyone who walks through our doors.

Whether our customers are looking for the lowdown on the latest fitness apps, or just want to get to grips with our roaming deals - you'll be able to wow them with a super personalised service that keeps them coming back for more. It won't always be a walk in the park. Meeting challenging targets and solving tricky customer problems are all part and parcel of the job. But if you can bring the patience, enthusiasm and people skills it takes to put customers first and help us achieve our ambition of being the best for service, the rewards are 100% worth it.

What you'll do:

  • Boost your store's success by bringing to life our ethos of sales and customer advice through sensational service
  • Keep up-to-date with all of our products, services and promotions, and those of our competitors
  • Create an environment in which customers feel welcome and comfortable - engaging them in genuine, enjoyable conversations to understand their needs, help them choose the right products and show them how those products can make their digital life better
  • Take pride in the appearance of the store, keeping it clean and tidy at all times.

You'll definitely

  • Be able to show how you've worked to and achieved sales targets or deadlines
  • Show an interest in communications technology
  • Enjoy being part of a team but still have the drive to work on your own initiative.

You might even

  • Have worked in retail, sales or service
  • Know a thing or two about the telecoms sector.

What's in it for you?

  • Uncapped commission, and quarterly team bonus scheme
  • 75% discount on your personal EE mobile phone package
  • 30% Friends and Family discount from day one (conditions apply)
  • 25 days' holiday (pro-rata)
  • Opportunity to buy or sell holidays
  • Discounted childcare vouchers
  • Discounted Retail vouchers
  • Healthcare cash plan including Dental and Optical offers
  • Pension

Qualifications

  • If successful, you must have permission to work in the UK by the start of your employment
  • You must be able to speak English fluently
  • You must be currently living within a commutable distance of this vacancy
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