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Facilities Helpdesk Administrator Apprentice

MANCHESTER AND CHESHIRE CONSTRUCTION COMPANY LIMITED
Pay: £180.00 Text
Location: Manchester Salford United Kingdom
Category: Entry Level
Available from: Mar 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02605795
2018-02-20 2018-03-13

Job Description

A normal day would include:




  • Completing rotas and controlling annual leave / lieu 

  • Assisting the facilities management (FM) co-ordinator in the day to day delivery of the helpdesk function

  • Supporting the coordination and monitoring of both reactive and planned maintenance activities generated within the FM helpdesk

  • Handling inward and outward bound calls to the helpdesk – interacting in a polite and efficient manner with our clients on a daily basis

  • Coordinating and participating in the planning and management of facilities repair and maintenance projects 

  • Managing invoicing with the support of the accounts department

  • Supporting the collation of the facilities services monthly report and key performance indicators

  • Supporting the implementation of safety, environmental and quality systems

  • Attending necessary meetings and appointments taking minutes when required

  • Maintaining adequate stock levels of uniform, stationary and other consumables for the division

  • Monitoring fleet activity

  • General administrative duties



MC Facilities Services is a construction company based in Salford.



What you could go on to do:



This is a long term position with a future at the company.



How you will be supported:



Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.



What will happen next:



New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:




  • More about this vacancy and any others you are suitable for

  • Any training you need to complete

  • What the next steps will be



How you could get there:




  • If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.


Personal Qualities :

Candidates must be able to:




  • Able to promote Manchester and Cheshire Construction Co and the facilities services department in a positive and professional manner at all times

  • A flexible ‘can do’ approach which will contribute to the success of the organisation

  • Open to new ideas, understand the need for change and be willing to adapt



Skills Required :

  • Able to thrive in a busy environment

  • A confident communicator who is comfortable interacting with our clients, the workforce and the supply chain

  • Excellent written skills

  • Basic Microsoft Office skills – further support will be provided



Future Prospects :

Possible progression within the company and progression onto the next level apprenticeship.


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