Job Description
- A normal day would include:
- Answering the phone and dealing with calls received into the department, mainly from our internal shops, who are experiencing a whole variety of shop level issues from electrical problems, leaking roofs, issues with locks, oven breakdowns, break-ins etc.
- You will need to be organised and calm, with the ability to prioritise and speak confidently.
- Other tasks will include general administration, filing, emailing, logging jobs on databases and collating information.
- Full training will of course be given, and we would not expect someone to be an expert from day one. It will be a gradual development role as you gain more knowledge, confidence and experience.
- Sayers Bakers is an established retail bakery chain operating 160 retail shops across the North West, Midlands and Yorkshire regions, with 1700 employees.
- What you could go on to do:
- The company has a number of head office functions in which opportunities could exist in the future.
- How you will be supported:
- Full training and support will be provided by the department and also The Growth Company to help you achieve the apprenticeship and reach your full potential in your role.
- What will happen next:
- New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
- More about this vacancy and any others you are suitable for
- Any training you need to complete
- What the next steps will be
- How you could get there:
- If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Personal Qualities :
- To be able to listen and question
- To be customer orientated
- Flexible
- A team player
- Patient
- Determined
- Confident
- Disciplined work approach
- Attention to detail/commitment
Skills Required :
- Good Microsoft skills
- Good organisation skills
- Confident telephone manner
- Good communication skills
Future Prospects :
Possible progression within the company and progression onto the next level apprenticeship.
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