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Customer Service Level 2

Smart Estate Agent
Pay: £152.00 Text
Location: Devon Exeter United Kingdom
Category: Entry Level
Available from: Mar 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02604807
2018-02-16 2018-03-21

Job Description

A unique opportunity has arisen to become a Customer Service Apprentice. The business will support you throughout the Apprenticeship in conjunction with PGL Training as the Training Provider. 



Duties include:




  • Making refreshments for customers.

  • Answering the telephone and taking messages.

  • Take minutes at  meetings

  • Follows all company policies and procedures.

  • Filing and Photocopying.

  • Computer data entry.

  • Meeting and greeting clients in a professional manner.

  • Updating social media.

  • Updating website.

  • Post brochures to customers.

  • Booking viewings.

  • Making appointments and showing buyers around a property.

  • Making regular contact with clients to make sure that everything is going smoothly in their new homes.

  • Keeping the reception tidy.

  • Making regular contact with clients to make sure that everything is going smoothly in their new homes.

  • Keeping the reception tidy.



This is a work based qualification and you will be assessed in the work place by PGL Training. You will be allocated an assessor which will support you throughout your qualification. 


Personal Qualities :

  • Willingness and eager to learn.

  • Professional.

  • Enthusiastic and motivated.

  • Positive attitude.

  • Work well under pressure.

  • Flexible.

  • Career minded.

  • Good organisation skills.

  • Bubbly/ outgoing personality.



Skills Required :

  • A good level of Customer Service Skills.

  • Some experience of graphic design.

  • Reliable and Punctual.

  • Good attention to detail.

  • Able to work alone.

  • Outgoing.

  • Good team player.



Future Prospects :

After completing your Apprenticeship you may have the chance to progress on to an Advanced Apprenticeship in Customer Service. Full time employment may be available for the right person.


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