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Customer Service Apprentice

CARE AT
Pay: To be agreed upon appointment Text
Location: West Midlands Birmingham United Kingdom
Category: Entry Level
Available from: Mar 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02604625
2018-02-16 2018-03-10

Job Description

Working in this role you duties may include:




  • deal directly with customers either by telephone, electronically or face to face

  • respond promptly to customer inquiries

  • handle and resolve customer complaints

  • obtain and evaluate all relevant information to handle product and service inquiries

  • provide pricing and delivery information

  • perform customer verifications

  • set up new customer accounts

  • process orders, forms, applications and requests



Other duties may include:




  • Phone potential new candidates and referrals

  • To arrange appointments

  • Send application packs


Personal Qualities :

  • Confident

  • Energetic

  • Ability to work independently and part of a team

  • The ability to communicate on different platforms

  • Strong work ethic

  • Excellent Punctuality

  • Smart appearance



Skills Required :

  • Creative thinking

  • Independent Enquiry

  • Reflective Learning

  • Team working

  • Self management

  • Effective participation

  • Good time keeping

  • Enthusiastic

  • Attention to detail

  • Flexible attitude

  • Willingness to develop product knowledge

  • Willingness to learn and progress

  • Team Player

  • Ethical and honest

  • A “can do and will do” attitude



Future Prospects :

Outstanding prospects for a genuine career with Care At, if the candidate works hard and proves to be an asset to the company there is every possibility to progress to a full time position


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