Job Description
Key Accountabilities & Responsibilities:
- To unload and check accuracy of all incoming stock supplier deliveries in line with the Health & Safety offloading procedures and company policy
- To carry out daily checks on the forklift truck and other mechanical equipment in accordance with Health & Safety Policy
- To report all defects to the Depot Manager
- Maintain high level of security in accordance with company policy
- Carry out the required security checks on all outgoing orders and deliveries, whilst adhering to Health & Safety Regulations and stock management guidelines
- To deal with returns from customers in a courteous, professional and knowledgeable way
- To carry out daily/weekly stock checks, according to procedure, to ensure an accurate computer stock file
- To understand and comply with company policy regarding damage controls and replacement part ordering
- Maintain general housekeeping duties within the warehouse, stock rotation and product group, cleanliness and tidiness in line with Company safety standards and expectations
- To participate as an effective and willing team member to achieve individual and team goals
- To ensure a safe and comfortable environment is maintained for customers and employees within the store. Ensure compliance with Health & Safety Regulations
- To assist with any other reasonable request in order to fulfil the requirements of the business and smooth operation of the depot
- Meet trade business customer service requirements in the effective processing of customer sales, after sales service and cross selling to ensure that at all times customer service needs are met
- This is not intended to be an exhaustive list of responsibilities, but outlines the salient points of the role
Personal Qualities :
- Pleasant, friendly manner in order to clearly articulate Howdens Joinery products to the public
- Organised and committed approach, with positive attitude to work
Skills Required :
- Ability to effectively communicate with colleagues at all levels including managers
- Ability to effectively communicate with customers and suppliers
- Ability to prioritise own workload
- Ability to meet tight deadlines
- Ability to work on own initiative
Future Prospects :
Excellent career prospects for the right person to progress within the company.
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