Job Description
Main purpose of post:
- Sale of over the counter medicines and the provision of information to customers on symptoms and products
- Prescription receipt and collection
- The assembly of prescribed items (including the generation of labels)
- Ordering, receiving and storing pharmaceutical stock
- The supply of pharmaceutical stock
- General help with the day to day running of the business
Major duties and responsibilities of the post:
- Provide a professional, prompt, friendly and efficient service for all patients.
- Deal with incoming telephone calls and faxes.
- Ensure efficiency of stock control, date rotation and re-ordering supplies as directed by the Pharmacist.
- Process prescriptions and produce labels
- Follow company procedures in ensuring safe and accountable dispensing of drugs.
- Ensure the correct procedure is followed with regard to receipt of monies, i.e. cashing up, management of change etc.
- Provide advice to customers on symptoms and products.
- Selling over the counter medication to patients.
General:
There are no necessary qualifications for the post as training will be provided however the following are essential:
- Excellent teamwork skills
- An ability to communicate well with other staff and customers
- Good organisational skills
- Be accurate and pay attention to detail
- Be patient, friendly, caring and approachable
- Be motivated and able to use your own initiative
Personal Qualities :
- The ideal candidate will need to show patience, empathy, be approachable, friendly, discreet and tactful.
- Confidentially is essential.
- A methodical, organized and calm approach will be extremely helpful in this role as well as a high level of concentration and attention to detail.
Skills Required :
- The ideal applicant must essentially display an outgoing personality and excellent communication skills.
- Additionally you will need to show patience, empathy, be approachable, friendly, discreet and tactful.
- Confidentially is essential and a methodical and organised, calm approach and a high level of concentration and attention to detail Is required.
Future Prospects :
Potential of progression to Level 3 Pharmacy Technician for the right person.
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